Holding the phone between the ear and the shoulder
places a lot of stress on the joints and muscles (it's called Handset
Fatigue).
These issues can make your neck feel stiff, tight and
achy and develop into degeneration of the joints of your neck (osteoarthritis)
and tension headaches.
Even if you are feeling pain in other parts of your
body, the cause could be your neck. Click here to
find out why.
Issue
~ Prevention
~ Equipment
~ Treatment
~ Links 
Prevention
- Monitor Position
- the monitor should be directly in front of you in a position that
facilitates a slightly downward gaze of the eyes and a neutral
(straight) neck position
Tip: The monitor should not be to the side, or too high
or low (computer screen should
be no more than 10 to 15 degrees below horizontal).
- Chair Posture
- make sure that you are sitting back in the chair and that the head
is aligned over the shoulders
Tip: It is okay to recline the chair back slightly, but
too much of a recline can strain the neck as you try to right your
head to view the monitor.
- Sitting Posture
- avoid jutting the chin forward
Tip: This is often the habit of someone who is having
difficulty seeing the monitor due to wearing bifocals, or because it
is too far way (computer screen
should be between 46 and 76 centimetres [18 and 30 inches] from your eyes).
- Document Holders
- when copying from documents, place
document holders to the side of or
in front of the monitor
Tip: When
document holder is placed in front, it should be angled up between the
keyboard and the monitor. When placing document holder to the side,
favour the dominant eye to reduce less eye, head and neck movement to
view these documents. (See the Prevention
section of Vision for
more details about dominant eyes.)
- Static Problems
- avoid static positions for prolonged
periods; stop frequently to stretch, and contract and relax muscles to
increase your blood circulation
Tip: Muscles fatigue faster when they are held in one
position.
- Telephone
- do not cradle the telephone between your ear and shoulder
Tip: Use a speaker phone, shoulder rest or headset.
Issue
~ Prevention
~ Equipment
~ Treatment
~ Links 
Equipment
Copy holders are recommended for
individuals who perform input tasks from a source document. To maximize
the benefits of a copy holder, it should be at the same height as the
monitor, and as close to the monitor as possible.
Speaker
phones, shoulder rests, and headsets allow you to communicate and do other
tasks at the same time. Headsets can be used for both phones and computers
if you buy headphones that can be used for both and your phone has the
appropriate jack.
Issue
~ Prevention
~ Equipment
~ Treatment
~ Links 
Treatment
Minor
Most minor, posture-induced neck pain episodes clear up on their own
after rest and efforts not to repeat the offending stress on the neck.
More Serious
Neck pain that won't go away after a day or so may be more serious. Neck
pain that lasts for many days or keeps coming back means that something
isn't right. Examination, diagnosis and treatment by a doctor of
chiropractic medicine may be necessary to determine the underlying causes
of such neck pain and to determine treatment.
Issue
~ Prevention
~ Equipment
~ Treatment
~ Links 
Links
Total Health Associates - Neck Pain
http://www.greennet.com.ge/tha/neckpain.html
Descriptions of the type of problems you can have with your
neck.
Issue
~ Prevention
~ Equipment
~ Treatment
~ Links
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