RESUME

Marcus Shields

Address
7 Homer Square
Brampton, Ontario
L6S 1X9

Phone/Answering Machine : 905-458-0879
FAX : 905-791-6852
E-Mail : marcusnkaren@globalserve.net
Website: www.globalserve.net/~marcusnkaren

Job Experience

May 1998 to November 2000

Product Manager / Marketing Manager at Disticom Systems Limited,
5310 Explorer Drive, Mississauga, Ontario, L4W 4J6 (905-602-7447 
xt. 105). (Manager: Fraser Colvin, Vice-President.)

Responsibilities/Activities

* Supervision over and active participation in lead
  generation and telemarketing team; identification of 
  potential target accounts in vertical markets, 
  establishment of customer contacts. (Highly experienced 
  with sourcing government business through on-line 
  resources such as Merx, Acquisition Reform Net, etc..)
  
* Product management and development strategy for a wide 
  variety of logistics software applications (SQL 
  databases, radio-frequency networking, etc.).
  
* Start-to-finish content creation (including artwork and 
  translation into French) and desktop publishing for 
  Disticom's marketing support materials, for example 
  Product Overviews, cutsheets, interactive CD-ROMs.
  
* Development and maintenance of Disticom's Website 
  (www.disticom.com), including oversight of all of 
  Disticom's Internet infrastructure, including that 
  provided to customers.
  
* Competitive research and analysis, including pricing 
  strategy.
  
* Customer and seminar presentations.
  
* Organization of and planning for, industry trade shows 
  and Disticom's presence at industry events.
  
* Liaison with Fortune 1000 business partners.

August 1995 to December 1997

Marketing Manager at Kasten Chase Applied Research, 5100 
Orbitor Drive, Mississauga, Ontario.

Responsibilities/Activities

* Marketing, product management strategy for introduction
  and promotion of Kasten Chase's first commercial 
  product (8-port PCMCIA remote access server called 
  "OPtiva") and for introduction of other products.
  
* Start-to-finish content creation and desktop publishing 
  for marketing support materials, for example "OPtiva 
  Product Overview".
  
* Technical analysis of competitiveness of high 
  technology products compared to competing products.
  
* Supervision over and active participation in lead 
  generation team.
  
* Management of Kasten Chase's booth staff, selling and 
  lead generation at trade shows.
  
* Liaison with Fortune 1000 business partners (for 
  example Racal Data Group of Florida, U.S.A.).
  
* Seminar presentations for product launches and customer 
  sales presentations.
  
* Research and creation of RFP (Request For Proposal) 
  documents in answer to government business 
  opportunities.

June 1992 to April 1995

Product Marketing Manager for Novell and Banyan Networking 
Products, Bull HN Information Systems Ltd. Systems 
Department, Markham.

May 1988 to February 1992

Product Marketing Manager for Networking Products, Olivetti 
Canada Inc. Marketing Division, Markham.

February 1987 to May 1988

National Networking Support Coordinator at  Mohawk Data 
Sciences Canada Inc. (now Recognition Canada Ltd.), Markham 
(Manager Mr. Eric Hooey, 905-475-6060).

September 1985 to April 1987

National Application Support Specialist at ComputerLand 
Telecare Canada Inc., Brampton (Contact Mr. Steve Cullen, 
905-793-9000)

January 1983 to September 1985

Technical Support Analyst at The Elm Street Computer 
Terminal, Toronto (Manager Mr. Chris Shuster)

February 1981 to January 1983

Technical Support Analyst at Computers Unlimited, Towson 
(Maryland U.S.A.) (Contact available upon request)

Qualifications/Abilities

* Marketing management, product management strategy.
  
* Competitive research and analysis, particularly for 
  digital video, LAN/WAN and CTI products.
  
* Ability to manage a team of computer professionals for 
  various purposes, particularly management of 
  complicated marketing or technical projects.
  
* Desktop publishing, technical writing, content creation 
  for marketing materials.
  
* Trade show organization, coordination activities.
  
* Creation, review, delivery of marketing and sales 
  presentations to a wide variety of audiences from the 
  general public to senior management.
  
* Technical experience with many products and computer 
  environments.

Linguistic Abilities

* English (mother tongue)
  
* French (fluent with an English accent)
  
* Spanish (somewhat less fluent than French)

Education

Post-Secondary

Graduated First Class Honours Bachelor of Arts from Simon 
Fraser University, Burnaby, British Columbia, 1981; major 
subject Political Science, minor Logical Philosophy.

Secondary

Graduated British Columbia High School Honours Degree, Port 
Moody Senior Secondary School, 1975.

Interests/Hobbies

Internet, Travel, Board and Computer Games, Digital Video, 
Desktop Publishing and Computer Art, Programming, Writing, 
Reading, Public Affairs.