About Primus
Sales & Marketing Career Opportunities
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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DIRECTOR, COMMUNICATIONS & AFFINITY PROGRAMS The Director, Communications & Affinity Programs is responsible for the overall management of the Residential Marketing Group’s Advertising needs and Affinity programs. |
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Accountable for overall management of the Residential Marketing Group’s Advertising needs and Affinity programs (Air Miles and Aeroplan). | ||||||
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Advertising for Home Phone (Traditional and VOIP service), Internet service (DSL High Speed & Dial), Wireless and Bundles (as well as any other offerings that may be added).
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Direct responsibility for managing Agencies & vendor relationships (including other creative shops, printers, letter shops, etc.). | ||||||
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Working with Product & Program managers and Agencies to develop quarterly media/acquisition plans and all associated advertising material requirements. | ||||||
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Manage ongoing media & production expenses and fees. | ||||||
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Manage Analytics vendor (Custometrics) for modeling and optimization of marketing efforts (ranking postal walks and households, targeting efforts to top deciles) | ||||||
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Manage Air Miles & Aeroplan relationships, budgets, tactics and metrics, specifically:
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Build online presence including management of search and display campaigns | ||||||
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Oversees ongoing primus.ca enhancements | ||||||
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Manage Internal Marketing Services team/Affinity Program managers; currently 4 direct reports | ||||||
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Perform other duties as assigned | ||||||
 What We’re Looking for In You: |
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7+ years direct response marketing experience | ||||||
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Online marketing experience | ||||||
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Agency management experience | ||||||
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Telecommunications experience an asset | ||||||
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Post secondary education, preferably in business and marketing | ||||||
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External partnerships relationship experience | ||||||
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Leadership skills (ie. ability to motivate different groups of people to a desired end point) | ||||||
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Strong Interpersonal/Communication skills (oral, listening, written & presentation) | ||||||
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People management skills | ||||||
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Strong organizational skills (ability to juggle multiple projects at once) & attention to detail | ||||||
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Strong ability to effectively evaluate creative and oversee effective execution/production | ||||||
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Ability to work with numbers, analyze data and form recommendations | ||||||
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Solid thinking & problem-solving skills | ||||||
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A self-starter/initiator | ||||||
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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SR. PRODUCT MANAGER, WIRELESS The Sr. Product Manager, Wireless is responsible for the overall management of the Wireless product offering within the Primus Canada Residential Services Group. |
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| Responsibilities: |
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| The Sr. Product Manager, Wireless will: | |
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Be accountable for the overall management of Wireless product offering within the Residential Services group. | |
Be responsible for Wireless revenue and P&L. | |
Manage the implementation and launch of smart phones, data features and an expanded network footprint. |
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Manage Wireless Marketing budgets. | |
Take on responsibility for all product launches, pricing changes & introductions | |
Manage vendor relationships (Rogers, handset providers, fulfillment vendor, etc.) |
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Manage Wireless handset inventory, recommending/sourcing new handset introductions | |
Work with the Marketing Services team to develop acquisition plans and associated advertising requirements (current focus against large Primus customer base and Affinity partners). | |
Be responsible for communications to existing Wireless base, including re-contracting | |
Work with all internal departments to support wireless needs (Customer Care, Sales, Billing, Finance, Network, I.T., Provisioning, etc | |
Perform other duties as assigned |
What We’re Looking for In You: |
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7+ years product marketing-related experience |
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Wireless Marketing experience |
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Post Secondary University education |
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A creative thinker, able to generate new product ideas |
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Strong Leadership skills (ie. ability to motivate different groups of people to a desired end point) |
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Strong organizational skills (ability to juggle multiple projects at once) |
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Strong Interpersonal/Communication skills (oral, listening, written & presentation) |
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People management skills would be an asset |
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Strong ability to work with numbers, analyze data and form recommendations |
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A self-starter/initiator |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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SENIOR MANAGER, ONLINE MARKETING COMMUNICATIONS We are seeking a qualified, detail oriented professional, interested in the overall management of marketing and communication tactics for the consumer marketing initiatives within the Primus Canada Residential Marketing team. As Senior Manager, Online Marketing Communications, you will be responsible for leading the development of marketing communication plans (annual and campaign) which support the business objectives. This includes planning, budgeting and managing creative development, campaign initiatives, implementation and results monitoring of marketing communication programs (including online advertising, direct response marketing, public relations and promotions). |
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| Essential Knowledge & Skills: |
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| Those who have demonstrated success in a client marketing communication role or agency with a solid understanding of online marketing and overall marketing communications process are encouraged to apply. You will also have developed skills, experience and education that includes: | |
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5+ years experience in online marketing and/or equivalent experience. Understanding of online advertising and direct response marketing communications required |
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Preferred Education: Post Secondary education in Marketing, Advertising, Business Communications and/or equivalent |
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C.A.A.P. accreditation |
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Creativity |
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Direct mail and telecommunications experience an asset |
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Strong analytical ability required in order to be comfortable working with numbers, data analysis and forming recommendations based on quantitative information |
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Proven leadership ability gained in a fast paced environment with continuous change and learning |
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Ability to work on numerous projects simultaneously and to adhere to strict timelines |
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Demonstrates excellent organization, time management and multi tasking skills with a focus on results |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation). |
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Excels with ambiguous situations as an opportunity to show leadership |
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Strong team player with the ability to influence, negotiate, lead, and develop partnerships with internal and external clients |
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Must be able to work independently and be self motivated |
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Proficient with MS Word, Excel, Outlook |
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Bilingual in French an asset |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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SALES ASSOCIATE |
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| Responsibilities: |
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Answer incoming sales inquiries, providing outstanding sales service to potential and or existing residential customers while maintaining the defined objectives |
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Increase revenue generation by maintaining/exceeding the closing sale percentage benchmark and effectively selling Primus Canada’s product & services to residential prospects/callers (customers) |
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Maximize each sale opportunity by offering/upselling additional products and product add-ons such as features to increase potential revenue |
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Provide first call resolution to callers by providing detailed and accurate information regarding Primus’s products, services, payment options etc. |
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Update the order tracking database and complete all order entry during conversation with callers, ensuring that new customer information is recorded accurately |
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Efficient assessment of caller’s product/service needs within Primus’ wide range of products/services/brands |
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Perform clerical/post call processing tasks associated with incoming sales calls |
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Other duties, as assigned. |
What We’re Looking for In You: |
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Bilingual in French/English – other languages a definite asset |
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Minimum high school education – post secondary |
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1- 2 years of Sales experience required |
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PC Skills – working knowledge of MS Word, Excel, and Outlook. |
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Working knowledge of Windows XP |
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Ability to sell, persuade and negotiate |
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Self-motivated and results oriented with the ability to provide solutions to address prospects/callers needs and issues |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral) |
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Strong multi-tasking ability |
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Excellent interpersonal, sales and customer service skills |
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Excellent telephone etiquette and keyboarding skills |
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Strong team player |
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Ability to work effectively within a team to meet/exceed team objectives/goals/incentives |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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MAJOR ACCOUNT MANAGER - FOCUSING ON DATA CENTRE SOLUTIONS As a senior member of the Primus Business Services Direct Sales team, the Major Account Manager will be an ambassador for Primus’ state-of-the-art data centres nationally, leveraging a solid reputation for excellence in data security to become a valued partner in meeting our customers’ data and managed services needs. The incumbent will contribute to the maximization of profitable revenue through acquisition focused solution selling and by proactively developing strong new client relationships and sales opportunities. |
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| Specific Duties Include: |
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Target the mid market by leveraging Primus’ world-class data centres and a complete suite of managed services |
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Generate net new - profitable recurring revenue to achieve and surpass individual and team revenue objectives |
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Execute and develop new client relationships through business development, lead generation and networking. understanding the clients requirements, and closing sales |
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Create and deliver client proposals coordinating with Technical Sales Specialists, network engineering, and other internal contacts as required to develop the proposal strategy and solution |
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Interpret clients complex technical needs and deliver high value business solutions that address customers specific technical requirements. |
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Demonstrate leadership, influence teamwork and develop partnerships with internal and external clients. |
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Maintain strong cross-functional relationships within the company to maximize the customer’s experience |
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Other duties, as required |
What We’re Looking for In You: |
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Experience selling data-centre solutions mid markets, possessing a solid foundation and understanding of security, managed services, infrastructure management, business continuity |
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Professional sales experience with a strong working knowledge of the selling process within a related industry and experience in managing high value corporate accounts |
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A true sales professional with proven success in a “hunting/acquisition” based, solutions selling role |
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Self-motivated and results oriented with the ability to open doors at the “C” level, and develop strategic plans and solutions to address complex client needs and issues |
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Strong team player with the ability to influence, lead, and develop partnerships with internal and external clients |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation) |
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Ability to overcome resistance, and solve problems |
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Ability to propel and maintain cross functional resources and relationships to deliver customized and valuable solutions for the client |
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Excels with ambiguous situations as an opportunity to show leadership |
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Post secondary education (University degree or equivalent) |
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Telecommunications training and experience an asset |
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Requires Frequent Local Travel and use of a personal vehicle |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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TEAM MANAGERS, SALES / CUSTOMER CARE We are seeking results-oriented and driven leaders interested in the successful operations of Primus Canadas Residential Sales or Customer Care teams in our Edmundston location.
The Team Manager, Sales or Team Manager, Customer Care is responsible for the smooth operations of the Residential Sales team (Inbound Sales, Outbound Sales and Telesales) or the Residential Customer Care team by ensuring high productivity and efficiency with the teams work to deliver high level internal/external customer satisfaction. Specific areas of responsibility include maintaining departmental service levels and sales / call statistics, assisting the Manager in staffing and scheduling of the unit, on-going coaching and training, monitoring and providing feedback to Employees. This position oversees the day-to-day administration of the assigned Sales or Customer Care teams and addresses escalations from the staff to resolve customer prospects issues or customer problems. |
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Essential Knowledge & Skills: |
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| Those who have demonstrated success in a Team Management role with a solid background and experience in Sales and/or Customer Care as well as a call centre environment are encouraged to apply. You will also have developed skills, experience and education that includes: | |
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Demonstrated experience in team management, leadership or supervisory capacity |
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3+ years experience in Sales and/or Customer Care within a Call Centre environment |
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Minimum high school education post secondary preferred |
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Strong leadership/supervisory skills and motivational abilities |
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Knowledge of different coaching and motivation techniques |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation). Ability to efficiently respond to prospects and/or customer inquires |
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Strong analytical ability required in order to be comfortable working with numbers, data analysis and forming recommendations based on quantitative information |
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Demonstrates excellent organization, time management, problem-solving and multi tasking skills with a focus on results |
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Excels with ambiguous situations as an opportunity to show leadership |
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Strong team player with the ability to work independently and develop partnerships with internal and external clients |
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Strong interpersonal skills for effective interaction with clients and employees |
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Professional and friendly with the ability to persuade, negotiate and provide excellent customer care |
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Ability to participate in meetings, conduct and lead discussions as well as presentations |
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Strong knowledge of MS Word, Excel, Outlook, Windows XP |
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Bilingual in English and French |
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May require evening, weekend and/or holiday shifts |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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SALES EXECUTIVE Members of the Business Services Direct Sales team at Primus Canada are responsible for selling the full portfolio of Primus Business Services’ world class Data and Voice solutions. The Account Executive contributes to the maximization of profitable revenue through acquisition focused solution selling and by proactively developing strong new client relationships and sales opportunities. |
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| Responsibilities: |
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Target the upper end of the SME market by leveraging Primus’ managed network services, managed hosting, hosted PBX and business continuity solutions |
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Generate net new - profitable recurring revenue to achieve and surpass individual and team revenue objectives |
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Execute and develop new client relationships through aggressive cold calling, understanding the clients requirements, and closing sales |
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Create and deliver client proposals coordinating with Technical Sales Specialists, network engineering, and other internal contacts to develop the proposal strategy and solution |
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Interpret clients complex technical needs and deliver understandable business solutions |
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Demonstrate leadership, influence teamwork and develop partnerships with internal and external clients |
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Maintain strong cross-functional relationships within the company to maximize the customer’s experience |
Essential Knowledge and Skills: |
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A true sales professional with proven success in a "hunting/acquisition" based, solutions selling role. Hands-on experience selling of high tech products and services from software, hardware, phone systems or data network solutions is an asset. Must also have experience in managing high value corporate accounts. |
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Experience selling solutions to upper end of SME markets such as managed services, infrastructure management, business continuity, as well as strong working knowledge of the selling process |
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Self-motivated and results oriented with the ability to open doors at the "C" level, and develop strategic plans and solutions to address complex client needs and issues |
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Strong team player with the ability to influence, lead, and develop partnerships with internal and external clients |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation) |
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Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation) |
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Ability to overcome resistance, and solve problems |
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Ability to propel and maintain cross functional resources and relationships to deliver customized and valuable solutions for the client |
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Excels with ambiguous situations as an opportunity to show leadership |
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Post secondary education (University degree or equivalent) |
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Telecommunications training and experience an asset |
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Requires Frequent Local Travel |
This description is intended as intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
